How To Upload Documents For Food Stamps

OTDA Dwelling Programs & Services NYDocSubmit

Overview

NYDocSubmit is an app for mobile devices and is bachelor for download in the Apple App Store and Google Play Store. With NYDocSubmit, applicants and recipients of Temporary Aid (TA), Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), and Medicaid, who live in a participating social services district, tin take a picture of their documents and submit them using a mobile device.

There is no cost to download NYDocSubmit, notwithstanding, downloading or using the app may result in charges to your data program with your mobile provider. Y'all are solely responsible for any information access, messaging, and other service rates and charges that may incur in connection with your mobile device and use of NYDocSubmit.

Annotation: If the attempt to submit documents through NYDocSubmit is not successful, or NYDocSubmit is not available in a social services district, the private is responsible for submitting documentation and should use some other method to do so within the timeframe designated by the social services commune.

The other methods for submitting documentation to a social services district include:

Visiting the social services district role and providing a hard copy or scanning via a kiosk; if bachelor,
Via fax machine,
Mailing through the U.S. Postal service, or
In certain counties, submitting via myBenefits.ny.gov in clan with an electronic application for TA, SNAP and/or HEAP, a recertification for TA and/or SNAP, or to report a alter for TA and/or SNAP.

Participating Social Services Districts

NYDocSubmit is currently available to applicants and recipients of the programs mentioned higher up that live in the following counties:

Albany
Allegany
Broome
Cattaraugus
Cayuga
Chautauqua
Chemung
Chenango
Clinton
Columbia
Cortland
Delaware
Dutchess
Erie
Essex
Franklin
Fulton
Genesee
Greene
Hamilton
Herkimer
Jefferson
Lewis
Livingston
Madison
Monroe
Montgomery
Niagara
Oneida
Onondaga
Ontario
Orleans
Oswego
Otsego
Putnam
Rensselaer
Rockland
St. Lawrence
Saratoga
Schoharie
Schuyler
Seneca
Steuben
Suffolk
Sullivan
Tioga
Tompkins
Ulster
Warren
Washington
Wayne
Westchester
Wyoming
Yates

Note: Additional counties may be added, so cheque your app store to encounter if the social services district in your county is participating.

Residents of New York City (NYC) who are applying for or receiving benefits from ane of the programs mentioned above may submit documentation to the NYC Human Resources Administration through ACCESS HRA.

What You Need to Know

NYDocSubmit may save you a trip to the local social services district to provide documentation. At present, an individual can take a picture of a document, enter identifying information and submit the document to their social services commune, anytime. It's convenient, quick and easy. You tin employ NYDocSubmit for:

Temporary Assistance
SNAP
HEAP
Medicaid

Note: NYDocSubmit is not monitored for emergencies and should not be used to submit an awarding for benefits or to submit a periodic report.

Examples of Documents That Can Be Submitted Using NYDocSubmit

Historic period/Identity – Photograph ID, birth certificate, U.S. passport, adoption records, hospital records.
Citizenship or Current Alien Status – Nascence certificate, hospital records, U.S. passport, war machine service records, naturalization document, USCIS documentation, testify of continuous U.Due south. residence since prior to 01/01/72.
Income – Current wage stubs, pay envelopes, income taxation records, current benefit cheque, electric current award letter, official correspondence from the source of income.
Medical Documentation – Copies of medical bills, health insurance policy, insurance card, Medicare menu. Note: Do not submit documents with sensitive information through NYDocSubmit (see data below regarding documents that should non exist submitted through NYDocSubmit).
Proof of Who Lives in Your Household – Statement from the non-relative landlord, school records, statements from other persons.
Residence – Statement from the landlord, current rent receipt, current lease, mortgage records.
Resource – Bank records, stock certificate, income tax refund, burying or funeral agreement, vehicle registration or title of ownership, life insurance policy, a statement from the source of payment.
Shelter/Utility Expenses – Electric current rent receipt, current lease, mortgage records, sewer and water bills, fuel bills, non-heating utility bills.
Social Security Number/Proof of SSN Application – Social Security card, official correspondence from the Social Security Administration.
Other – Any other information requested by the social services district that does not fall into one of the document categories listed above.

Examples of Documents that Should Not be Submitted through NYDocSubmit

NYDocSubmit should not be used to submit initial applications, recertification applications, periodic reports or documents that include sensitive information, such as:

Child Protective Services (CPS) case information or to report suspected child abuse or maltreatment,
Documents that contain HIV information,
Domestic violence information,
Addresses that must remain confidential to safeguard whatsoever member of an applicant's or recipient's household.

Getting Started with the NYDocSubmit Mobile App

You tin download the NYDocSubmit mobile app from the Apple App Store or the Google Play Store.
After launching the app, you can select your preferred language from the following list: English, Haitian Creole, Arabic, Spanish, Bengali, Chinese (Traditional), Korean, Russian or Yiddish.
Yous will be prompted to read and concur to the "Terms of Employ" and the "Disclaimer".
You will need to utilize your NY.gov account to log in to NYDocSubmit. If y'all don't have a NY.gov business relationship, you lot tin create one.
To submit your document(southward), select your social services commune from the list, select the program that you are submitting a document for, or select "not sure" if you don't know, and so select a document category.
Take a picture of the document. Y'all volition have the opportunity to have additional pictures if the document has multiple pages, but please only submit one document at a time.
Provide the first and last name, and phone number, for whom the documents are beingness submitted. You volition also demand to enter at least one of the following submission details: Social Security Number (SSN), Customer Identification Number (CIN), Case Number, or Date of Birth.
Afterwards you confirm the submission details, and submit, a confirmation screen will appear following a successful upload. Wait until you receive the confirmation screen before submitting another document or closing the app.

Note: The confirmation screen shows a tracking number to help identify the document that you submitted. You should write it downward or take a screen shot to keep for time to come reference.

Contact

If you are having problem using the NYDocSubmit app, contact the ITS Service Desk by telephone: (844) 891-1786 or email: fixit@its.ny.gov.

If you take questions most program requirements for TA, SNAP, HEAP or Medicaid, contact your local department of social services or call the toll-complimentary OTDA Hotline: 1-800-342-3009.